Shipping policy

Shipping Rates:

We offer flat-rate shipping within the United States:

• Orders 0-2 lbs: $9.00
• Orders 2-4 lbs: $13.00
• Orders 4-5 lbs: $17.00

Processing Time

Orders are processed within [1-3] business days. You will receive a tracking number once your order ships.

Delivery Time

Standard shipping typically takes [5-7] business days after your order is processed.

Shipping Restrictions

We currently ship to addresses within the United States only. We do not ship to P.O. boxes [if applicable].

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us at birchwillowmercantile@gmail.com within [7-14] days of the expected delivery date.